Skip to Content
« back to Support
CareerBuilder Customer Support FAQ

An employer is spamming me! What should I do?


As part of our agreement with you, the job seeker, CareerBuilder forwards to you certain emails pertaining to potential employment. If you are receiving excessive or inappropriate emails from a prospective employer, you may opt out of future mailings from this employer by clicking on the link at the bottom of the original email that reads:

"Block this employer from viewing your CV" Please be aware that CareerBuilder will never send or forward emails to you asking for personal information, passwords, or requesting that you log in to your CareerBuilder.co.uk account for any reason. Any such emails should be deleted and CareerBuilder Site Integrity should be contacted as soon as possible.

^Top

Can I list multiple cities on my CV?


At the request of the employers who pay to access the database, all CVs must have a base city and state entered. However, you can use the "Relocation" field to indicate your willingness to relocate.

Also, if you're open to multiple specific locations, you can copy your CV and post a duplicate one to each city you're interested in (there is a maximum of 5 CVs per account).

^Top

Can I search by type of job?


Search for a job -

With thousands of jobs on CareerBuilder.co.uk, we want to help you target the jobs that are best suited to you. Here are some proven job search tips to help you narrow your search and find jobs that are interesting to you.

1. Keywords - Keywords are specific words to be searched for within the job posting. The more keywords are used, the more closely the job will match your criteria.

  • Skills or certifications
  • Specific experience (direct email, Java, event planning, graphic design, wireless)
  • Job title (Forklift Operator, Controller, Product Manager, Physical Therapist)

    2. Location - This is the location where you desire the employment to be located in. It may be your current city, or a city you would like to commute/relocate to. Our system will also automatically search within a 30 mile radius of the specified location.

    3. Job Sector - You may select a specific sector if you would like your search to be more specific.

  • ^Top

    Can you find me a job?


    Help Me Find a Job

    Although CareerBuilder.co.uk does not act as a recruiter and cannot help individual users look for jobs, we do have FAQ’s that may be helpful in your job search.

    We have more tools available to you from our website by clicking the links that apply to your specific concern

    Learn how to:

    Search for a job -

    With thousands of jobs on CareerBuilder.co.uk, we want to help you target the jobs that are best suited to you. Here are some proven job search tips to help you narrow your search and find jobs that are interesting to you.

    1. Keywords - Keywords are specific words to be searched for within the job posting. The more keywords are used, the more closely the job will match your criteria.

  • Skills or certifications
  • Specific experience (direct email, Java, event planning, graphic design, wireless)
  • Job title (Forklift Operator, Controller, Product Manager, Physical Therapist)

    2. Location - This is the location where you desire the employment to be located in. It may be your current city, or a city you would like to commute/relocate to. Our system will also automatically search within a 30 mile radius of the specified location.

    3. Job Sector - You may select a specific sector if you would like your search to be more specific.

    Apply To Jobs:

    In order to apply to any position, please follow the instructions on the ad. This may include any or all of the following:

    1. Fax number
    2. Phone number
    3. Physical address
    4. * Online Applications


    *If a company does offer online applications, you will see orange buttons at the bottom and top of the job posting that read:

  • Apply Now

    There may be times where the orange button will read "Apply: See Contact Information." And this cases as these, you will need to look at the "Contact Information" box and/or read the entire ad for directions. Please note that if the company did not include a certain aspect of this information, we do not have that information at CareerBuilder.

    Post Your CV:

    If you are registered Click here

    If you are not registered Click here

    Create Job Alerts:

    Our Job Alert will automatically email you jobs based on some saved search criteria that you establish. To set up a Job Alert, follow these steps:

    1. Click the “Save this search” link at the top of the page.

    2. Enter the criteria for your desired search.

    3. Once you have selected your email preferences and click on “Save Job Alert & Get Job Matches,” you will be able to view the results and automatically begin receiving emailed jobs on the schedule you selected.

  • ^Top

    How do I apply to jobs?


    Apply To Jobs:

    In order to apply to any position, please follow the instructions on the ad. This may include any or all of the following:

    1. Fax number
    2. Phone number
    3. Physical address
    4. * Online Applications


    *If a company does offer online applications, you will see orange buttons at the bottom and top of the job posting that read:

  • Apply Now

    There may be times where the orange button will read "Apply: See Contact Information." And this cases as these, you will need to look at the "Contact Information" box and/or read the entire ad for directions. Please note that if the company did not include a certain aspect of this information, we do not have that information at CareerBuilder.

  • ^Top

    How do I change my password?


    1. To change your password, you must first sign in to your "My CareerBuilder" page.
    2. From this point, click on the "My User Info" link located on the left of the page.
    3. Then, click the link that says "Change Password".
    4. You will then enter your old password followed by your new one, which must be at least 5 characters in length.
    5. Next, you will need to validate your new password.
    6. Finally, scroll down and click "Update".

    Your password will then be changed, and you may sign in with it in the future.

    ^Top

    How do I change my personal information?


    To change your personal information, please:

    1. Go to CareerBuilder UK
    2. Sign in, and click on "My CareerBuilder".
    3. From here, you may be asked for your sign in information if you are not already signed in.
    4. Once you are signed in, please click on "My User Info".
    5. You will have the ability to update all of your personal information from this page.

    ^Top

    How do I create a Job Alert?


    Our Job Alert will automatically email you jobs based on some saved search criteria that you establish. To set up a Job Alert, follow these steps:

    1. Click the “Save this search” link at the top of the page.
    2. Enter the criteria for your desired search.
    3. Once you have selected your email preferences and click on “Save Job Alert & Get Job Matches,” you will be able to view the results and automatically begin receiving emailed jobs on the schedule you selected.

    ^Top

    How do I edit my CV?


    To edit your CV, follow these steps:


    1. Once you have signed in, click on 'My CVs'.
    2. Click on the edit button located next to the section you wish to change.

    ^Top

    How do I edit my Job Alert?


    1) Sign into CareerBuilder.co.uk using your email address and password.
    2) Click on the 'My Searches' option.
    3) Click on 'Edit' for the Job Alert that you would like to change.
    4) Make your changes and click 'Search'.
    5) This will bring you to the 'Search Results' for your job alert. Select the 'Save this search as a Job Alert' link located above the search results.
    6) Create a new title for your Job Alert and chose what day of the week you wish to receive your results and then click on 'Save' to create a new search with your new criteria.

    ^Top

    How do I make my CV private?


    There is a way to configure your CV for your use only. This means that you will be able to apply online for vacancies, but potential employers and recruiters will not be able to view your CV when searching our CV database (unless you've sent it to them directly).

    To do this, please follow these directions:


    1. Sign in to Careerbuilder.co.uk, using your username and password
    2. Click on the tab at the top of the page titled 'My CareerBuilder'
    3. Immediately below this and to the left, you will see a link titled 'My CVs'. Please click on this link.
    4. The Privacy section can be found towards the top of the next page, in the section labeled "CV Information". Click on 'Edit' and check the box that reads 'Do not allow employers to search this CV.' It will be used only to Apply Online, and your CV will be used for your Applying Online purposes only.
    5. Click 'Save' and your settings will go into effect immediately.
    6. You can also check or uncheck certain boxes to show or not show your name, phone number, and email address, but this will still allow employers to look at your CV.

    ^Top

    How do I post my CV?

    Post Your CV:

    If you are registered Click here

    If you are not registered Click here

    ^Top

    How do I register?


    Registering with us is free and easy!


    1. Please go to CareerBuilder UK and click on the 'Sign in' link at the top left of our home page.
    2. Once this page loads, there is an orange box towards the middle right-hand side of the page that says 'Register Now'.
    3. Click on this and a page will open that prompts you to fill out some information.
    4. After filling this information out, click at the bottom of the page to submit your registration, and you will now be a registered member of CareerBuilder.

    ^Top

    How do I unsubscribe from emails?


    1. To be removed from our email lists, please sign in to your account, and go to "My User Info".
    2. On the "My User Info" page, scroll to "CareerBuilder Email and Service Options".
    3. You will then need to click "No" next to any forms of email that you do not want.
    4. Make sure to click "Update" at the bottom of the page to complete the removal process.

    Additionally, you will want to remove any Job Alerts you may have on your account. To do so:

    1. Select the "Saved Searches" option.
    2. From there, click on the icon that says "Remove" next to each Job Alert you wish to remove.
    3. Please be aware that it may take up to a week for your request to be processed.

    After this, if you continue to receive e-mail that you believe is originating from CareerBuilder.co.uk, please forward it to us so that we can eradicate the problem. Should you need to do so, you can always access your account with your email and password. Thank you for using our site and have a great day!

    ^Top

    How do I unsubscribe/delete my account?


    Although there are no disadvantages to remaining registered with us, deleting your registration is easy to do.

    1. After logging in, visit the My CareerBuilder page, then click on "Edit" next to your name.
    2. There click 'Remove My Registration'. This will delete you from our database.
    *Please make sure before you remove your registration that you have nothing in 'My CVs', 'My Jobs', or 'My Searches'.

    ^Top

    Is there a fee to sign up?

    It is actually free to sign up with CareerBuilder, post your CV, and search for vacancies. There are a few paid services we offer but you would be prompted to enter your credit card information.

    ^Top

    Selling my email address?


    We are committed to protecting our users’ privacy and do not sell our users’ email addresses to advertisers. Please read the following excerpt from our Privacy statement:

    “We do not sell our users’ personal information to anyone for any reason if the user has indicated a desire for us to keep the information private. When posting jobs and CVs, our users decide for themselves how much contact information they wish to display. (We enable private communication for those who choose to hide this information.) All users should be aware, however, that when they voluntarily display or distribute personal information (such as their email address or CV), that information can be collected and used by others. This may result in unsolicited messages from third parties for which CareerBuilder.co.uk is not responsible. Also, you may have arrived at this Web site by following a link from a CareerBuilder.co.uk newspaper affiliate or other affiliate. If so, please be aware that CareerBuilder.co.uk may share your information with that affiliate and the affiliate may use the information consistent with its privacy policy instead of this one...”

    You can view our Privacy information in its entirety by clicking Here

    ^Top

    What are keywords?

    Keywords are specific words or phrases that are used to search for vacancy. A search looks for these words in vacancy and if it finds them, pulls it up for a user to take a look at--it's the same way you do research on the Internet. The more keywords that are used--the more closely the vacancy will match to what you're really looking for. For example, if you type the word 'cars' into a search engine, you'll get literally millions of sites back at you. But if you type the word '1969 Volkswagen Beetle', you're going to get much fewer and much more useful results.

    ^Top

    What is the difference between job alerts and job recommendations?


    You are sending me jobs in the location I am NOT interested in. How can I change this?

    Job Recommendation Emails


    If you are receiving emails with the subject title "CareerBuilder.co.uk Job Matches," then these emails are automatically generated after you apply to a job posting on CareerBuilder or post your CV. These are jobs that are similar to the one that you have applied to or from keywords on your CV, but they may not be exactly what you are looking for. Also, keep in mind that you can receive these emails without being registered with us, so do not be alarmed if you cannot sign in to edit the preferences. You can make several edits to these emails by going through links located on the email itself.

    First, if you would not like to receive the “Job Recommendations,” simply click the “Unsubscribe” link located at the bottom of the "Job Matches" email.

    Secondly, if you like them and would simply like to edit the location the jobs are from or change the email address they are being sent to, you can click on the link at the top of the email that says “See all your recommended jobs.” Once you click on this link, you will be taken to Careerbuilder.co.uk where you will see a listing of your recommended jobs.

    You can edit your preferences by two options. You will see the links, “Preferences" or "Add Locations" toward the top of the page, and if you follow any of those links, you will be able to change the location and email address. Please click the “Save and return to Recommendations” button when you are finished.

    Job Alerts


    If you notice that your job alerts are not sending you the location that you are interested in, you have to go in and specify which city you want jobs from.

    1. Click on “My CareerBuilder” and sign in using your email address and password.
    2. Under “Saved Searches,” click on “Edit” for the Job Alert that you would like to change.
    3. Change the information to reflect your desired criteria (i.e. the location of interest) and click “Save Edits.”

    ^Top

    Why can I not access the job that I have saved?

    Unfortunately, even if you have saved a job, if the job expires or is deleted from our site, then it will also be deleted from your 'Saved Jobs' list. Unfortunately, this is something that is specified on the employers' part, not CareerBuilder's. So, I do apologize for any inconvenience you have experienced, but unfortunately, there is nothing we, at CareerBuilder, can do.

    ^Top

    Why does my Job Alert send me jobs that are unrelated to what I'm looking for?


    The problem could be that if your Job Alerts do not currently have any search criteria specified in the keyword section, they would cause the computer to send you all jobs found, regardless of the Job Sector or Location. Thus, to get the optimal result for your Job Alerts, please make edits to the keywords and other search criteria.

    To search for an exact phrase, keywords must have quotation marks around the phrase. You can use any mix of upper and lower case characters; the keyword field isn’t case sensitive. To search for an exact phrase, keywords must have quotation marks around the phrase. So, in order to search for postings containing an exact phrase marketing management, you can type the exact phrase, within quotation marks, as your search criteria.

    Example: “marketing management”

    In order to eliminate certain words from your search, you can use the minus (-) symbol with no space before the word that you would like to exclude. If you do not want company ACME Corporation to show up in your search results, you can use the following keywords:

    -“ACME Corporation”

    This will eliminate any job postings that contain ACME Corporation from coming up in your search. Keep in mind that this method can be used to exclude not only company names but also certain words.

    Example: “marketing management” -accounting

    If a word is essential to getting the results you want, you can include it by putting a plus (+) sign in front of it. So if ACME Corporation is essential in your search, you can use the following keywords:

    +“ACME Corporation”

    To save these changes in your Job Alert, please follow these instructions:

    1. Click on “My CareerBuilder” and sign in using your email address and password.
    2. Under “Saved Searches”, click on “Edit” for the Job Alert that you would like to change.
    3. Change the information to reflect your desired criteria and click “Save Edits.”

    ^Top

    Why is my postal code not being accepted?

    We apologise for any trouble that you have been experiencing when posting your CV. Sometimes certain postal codes are not accepted by our system for various reasons, especially if the postal code is new. We are currently updating our postal codes. In the meantime, please try using a nearby city and postal code to complete your sign up.

    ^Top