British Gas is a company with a great history and a great future. Each year we spend around £30million recruiting and training people that are passionate about delivering excellent customer service. We do this for the simplest of reasons, we believe we're the best and we intend to remain the best!
British Gas supplies gas and electricity to UK residential and business customers, provides central heating and gas appliance installation and maintenance and low carbon and energy efficient products and services.
In February 2009 British Gas was ranked 17th by the Sunday Times in the prestigious '20 Best Big Companies to Work For' list.
We aim to be the energy experts at the heart of Britain's homes and businesses.
Our Vision:
We have a Vision that covers our whole company; building on the success of all our businesses. It's what we want to be - it's our ambition. We want to be thought of as the: Energy experts at the heart of Britain's homes and businesses.
Our Values:
Our Values are the glue that holds everything together. They show us how we will behave in order to achieve our goals. - We take pride in what we do
- We keep our promises
- We wear our customer's shoes
- We are stronger together
As part of the Centrica Group we at British Gas & Scottish Gas are seeking to employ individuals, both male and female, for a variety of career opportunities whether you are a fully experienced qualified engineer, seeking a trainee position where we will provide the development and training, a contact centre agent or want to work in one of our heating, sales, installation or green energy roles. All the job profiles are provided on this site; please review a case history for more information.
As we receive a significant number of applications every year, please ensure that all sections of the application form are fully completed. There is no requirement to submit a CV as it will not be taken into consideration within the selection and recruitment process.
Trainees and apprentices could possibly be placed in various locations for their training; if necessary, British Gas will provide accommodation if the travel to the training centre is excessive.
We have listed some valuable attributes below that will help you with your application: - have good communication, organisational and problem-solving skills
- have a careful, accurate and methodical approach
- be polite, tactful, friendly, professional and have a pleasant manner for dealing with customers
- have an aptitude for team work, be able to work alone and be responsible for your own work
- be able to take decisions and accept responsibility
- have a reasonable standard of computer literacy
- be methodical and pay attention to detail.
In addition, for our engineering roles the following will also assist: - be physically fit, be able work at heights and in confined spaces
- have an analytical mind
- have practical skills for handling tools and instruments
- have good numerical ability for making calculations
- be competent with a range of tools
- be able to learn and apply technical information
- have normal colour vision
- be aware of safe working practices, be safety conscious and be aware of safety issues and regulations
- have a reasonable understanding of maths and science subjects
- be able to keep up to date with technological developments.
We have Customer Services opportunities available in both our Residential and Business sectors of the organisation.
British Gas Residential:
Under the British Gas name in England, the Nwy Prydain and British Gas names in Wales, and Scottish Gas in Scotland, we supply gas and electricity to residential customers throughout Great Britain. As well as energy, we offer millions of customers an increasing choice of complementary home services.
Against the background of a highly competitive energy market, we continue to be the first choice gas supplier for millions of customers.
British Gas Business:
British Gas Business is Britain's leading supplier of energy to the business sector, and the only energy supplier dedicated to the needs of small to medium size customers through to industrial and commercial customers.
Our specialist team of customer-focused people have contributed to our being named in the Financial Times' Best Workplaces UK 2007 index, where we came in the top 10 for the second year running.
We have sales opportunities in both our Residential and Business sectors of the organisation.
British Gas Residential:
Under the British Gas name in England, the Nwy Prydain and British Gas names in Wales, and Scottish Gas in Scotland, we supply gas and electricity to residential customers throughout Great Britain. As well as energy, we offer millions of customers an increasing choice of complementary home services.
Against the background of a highly competitive energy market, we continue to be the first choice gas supplier for millions of customers.
British Gas Business:
British Gas Business is Britain's leading supplier of energy to the business sector, and the only energy supplier dedicated to the needs of small to medium size customers through to industrial and commercial customers.
Our specialist team of customer-focused people have contributed to our being named in the Financial Times' Best Workplaces UK 2007 index, where we came in the top 10 for the second year running.
A customer who calls British Gas expects the very best in customer service and expertise and we aim to deliver this first time, every time! Delivering on behalf of the business are highly skilled engineers, the public face of British Gas.
Apprenticeships:
As a British Gas apprentice you will attend one of our award-winning Energy Academies, staffed by trainers who have worked in an engineer role themselves.
Traineeships:
All of our trainees undertake a comprehensive programme of training. This includes training on-site in our award-winning Energy Academies as well as on-the-job coaching.
Qualified roles:
We are looking for engineers who are already trained in gas appliance installation, servicing and repair, plumbing or as an electrician or white goods engineer to be the public face of British Gas.
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