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Four Seasons Health Care

 
HQ: Wilmslow, CHESHIRE   |  
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Overview

Four Seasons Health Care is the market leading provider of elderly and specialist care throughout the UK. We meet the individual needs of over 25,000 customers in our care on a daily basis across our 500 sites.

Each of the 30,000 members of the Four Seasons team plays an integral role in providing the best quality care in the industry. Four Seasons is a place where your contributions are recognised and you will be supported to fulfil your potential.

Culture

“I would happily put my mother into my home”. That comment from one of our managers captures what quality is all about. It comes from having well trained, dedicated staff who really bring care into our homes. A complete focus on delivery of quality care is what makes Four Seasons Health Care unique, we achieve this by ensuring we develop the best systems; recruit and retain the best staff and involve our residents their relatives and other stakeholders in constantly improving the service we provide. The focus on quality is recognised through market leading quality ratings Four Seasons Health Care is awarded by the regulatory bodies for the care industry.

Benefits

Rewarding Work Our people have to be special to do the jobs they do. Our work is challenging but immensely rewarding. Working in a care home or specialist care facility allows you to really build relationships with the residents and their relatives. You will provide support in sometimes challenging times and seek to enrich every residents quality of life. Innovation and Support Four Seasons Health Care is a large care provider as such it has the systems and support to ensure that staff are empowered and equipped to deliver their roles. We also seek to develop innovative new ways of providing our services. Critical to our ability to deliver the very best quality care are our support functions. These support functions work to create an environment where our nurses and care staff can focus on providing care to residents. Develop and Grow Working for Four Seasons Health Care is a rewarding experience, our friendly teams welcome new colleagues and ensure they feel part of the home and the family. Many of our team have progressed and developed through the business. We encourage our employees to make the most of their skills, we support them to progress and make the most of their potential. We work with our employees to understand their interests and aspirations so that we can provide the individual support they need. You will receive regular supervision and appraisal with your line manager, learning and development is provided through a blended approach including – individual coaching, workshops and e-learning.

Career Opportunities

Four Seasons Health Care employs 30,000 people across the UK. We have a large variety of roles and opportunities to develop your career, some of our key roles are featured below:

Leadership and Management Roles

Four Seasons Health Care have a huge variety of management positions. These positions vary from those which directly manage our care services to those leading within our specialist or support functions.
One of the key management positions is that of care home manager. Our care home managers are responsible for the leadership and management of the entire care home. This entails leading your team of nursing, care and support staff to ensure the facility operates effectively and of course we deliver the best quality care. This role gives you a great opportunity to lead and manage your “own business”.
Other leadership positions within our operational team include regional managers – who manage approximately ten care homes and peripatetic managers – who provide support and interim leadership.
Leadership roles within our support functions are critical to ensuring that we continue to be a market leader in the delivery of quality care.

Nursing

Our nurses are at the forefront of clinical excellence in the industry; researching and implementing new initiatives and providing strong leadership to develop and improve the standard of care within our homes. Nurses within Four Seasons Health Care are passionate about enriching the lives of the people within our care.

Care

Carers are the most important people to our residents and your contribution can have a huge impact on their quality of life. You will be someone who naturally shows warmth and support to our residents and their families; being a friend and companion is as important as providing the daily care that they need.

Catering

As a member of the catering team for Four Seasons Health Care you will help us to create a diverse and balanced menu which ensures we meet the varying nutritional needs of our residents. Because mealtimes are such an important part of the day it is also vital that we create an enjoyable atmosphere with a menu that is enticing and well presented; consistent high standards of food hygiene and quality ingredients help to deliver this quality of service.

Administration

Administrators within our care homes provide support to the manager and employees in a warm and friendly environment. You will take responsibility for all administrative within the home, which include areas such as processing payroll and the collection of client fees; you will also have the opportunity to welcome residents and visitors into the home, demonstrating a positive and professional image as the first point of contact.

Personal Activities Leader

At Four Seasons Health Care we strongly believe in engaging our residents in events and activities that not only keep the mind and body active but also appeal to each individual in our care. As the activities leader you will get to know our residents and build into their care plan, group and individual activities that reflect their interests.

Housekeeping

Four Seasons Health Care prides itself on the consistent high standards within its care homes, the commitment and dedication of the housekeeping team help to ensure this is the case in each of our homes. Comfort and cleanliness is top of the agenda, creating a sensitive balance between clinical hygiene and a comfortable, homely environment.

Maintenance

Creating a comfortable and safe home for our residents is essential. As a member of the maintenance team you will help to achieve this by constantly improving the environment throughout the home. You will contribute towards the general maintenance, installation of new initiatives and creating welcoming, attractive grounds for our residents and visitors to enjoy.

Support Functions

Critical to our ability to deliver the very best quality care are our support functions. These support functions work to create an environment where our nurses and care staff can focus on providing care to residents. Our dedicated IT helpdesk ensure our systems operate efficiently, whilst purchasing, estates and finance will help to co-ordinate the daily needs and specialist requests of the care home. Other support functions include HR, training, management development, health and safety and marketing.

Company background

Four Seasons Health Care owns and operates over 400 Nursing and Care Homes and Specialised Care Centres in England, Scotland, Northern Ireland, Jersey and the Isle of Man.
The Company is one of the largest independent providers of care services in the United Kingdom.

Four Seasons' origins date back to the late 1980's.The company has developed through both the acquisition and construction of care facilities and has firmly established a reputation for professionalism in all aspects of its care operations.
Four Seasons cares for over 25,000 people in its care and nursing homes and specialist units and employs over 30,000 staff.

The Care Homes Division comprises approximately 357 homes in England and the Channel Islands, 62 in Scotland and 74 in Northern Ireland and the Isle of Man and 10 in Wales. Many types of care are provided in the divisions' high quality facilities including care for older people and those with dementia. In addition, there are dedicated services for respite care, rehabilitation, intermediate care, end of life and palliative care as well as care for younger persons suffering from chronic conditions.

The Huntercombe Group, our Specialised Services Division comprises units catering for conditions such as mental health and addictions, acquired and traumatic brain injury rehabilitation, neurodisability, learning disabilities, and children with special needs. The reputation of this division is well established and growing.

Mission and values

Four Seasons Health Care we aim:

To be recognised at all levels for our high standards of professionalism, service and quality of care provided within appropriate, safe and therapeutic environments.

To nurture a working environment which will attract, motivate, develop and retain, the very best people in our sector.

To be open, honest, fair and transparent in all our dealings.

To integrate all these values into every aspect of our operation for the mutual benefit of our clients, our team members and our stakeholders.

To be the leading independent provider of healthcare services in the UK.

Innovative services

Being the best takes hard work and ensuring we continue to lead industry standards means we have to constantly challenge what we do and look at ways that we can improve. Our team members are encouraged and empowered to identify ways in which we can improve. It is through the passion and commitment of our team that we can continue to set the standard for others to follow.

These innovations continually improve and shape the service we deliver to enrich our residents lives. These may be in how we meet the needs of an individual resident through to how we shape the service delivered to a whole group of residents.

One recent innovation has been the development of our award winning PEARL approach to the delivery of dementia care. PEARL focuses on Positively Enriching And enhancing Residents Lives, this is done by providing a framework for the provision of Dementia care covering all aspects from staff training and awareness through to the physical environment of the home itself. Homes that have been supported through the project have seen significant enhancements in the quality or residents lives.

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