The World Leader in Luxury Customer Experience
For more than a decade, Albatross CX has been the first choice for brands looking to assess their store performance, improve their customer experience, and build advocacy among luxury consumers. We currently work with over 200 of the world's most prestigious brands in more than 60 countries, helping them keep pace with the changing luxury market and the ever-evolving tastes of affluent shoppers in every region.
Creating Great Customer Experiences is a Team Effort
Collaboration is at the heart of everything we do. Whether it’s with our 200 clients, 100,000+ evaluators, or 230 coworkers from Tokyo to Sao Paolo, the conversation never stops and constantly pushes us to improve. Work with Albatross CX and help make customer experiences better, worldwide.
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