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Account Executive job in London at Devonshire

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Account Executive at Devonshire

Account Executive

Devonshire London, Greater London Full Time

We are looking for an Account Executive to join our client, a leading communications company, on a permanent basis.

As the Account Executive, you will be the main point of contact for all new and existing customer requests, from initial enquiry through to order completion.

You will need to provide excellent customer service, internal communication and project management.

Key responsibilities:

  • Ensure exemplary customer experience is delivered at all times and build good working relationships with customers, suppliers and internal teams
  • Communicate with customers using the most appropriate method of interaction (phone, email or face to face)
  • Ensure scheduled reports and tasks are completed in full and on time
  • Prioritise workload to ensure a balanced approach to reacting to incoming requests whilst monitoring ongoing projects
  • Coordinate internal departments to deliver projects on time and to customers’ expectations
  • Work as part of the wider customer services team to ensure all customers receive the best possible customer experience
  • Manage client budget and timeline expectations whilst coordinating internal/external teams to deliver to budget and timelines
  • We are looking for someone with:

  • Previous experience working within a customer-facing role and working as part of a team
  • Previous sales experience and experience working in the print industry is desirable
  • Excellent time management and organisational skills
  • Good problem solving skills with the ability to work under pressure to tight deadlines
  • Must be flexible with the ability to multi-task
  • Good verbal and written communication skills and attention to detail
  • Proficient IT skills
  • Please note that due to the high volume of responses we receive, only successful applicants will be contacted.

    Salary :£19,000to £26,000

    Contract : Permanent

    Location : South Yorkshire

     

    Recommended Skills

    • Time Management
    • Complex Problem Solving
    • Attention To Detail
    • Communication
    • Coordinating
    • Sales
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    Job ID: 1338c4aeb4b3