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Banqueting Porter - LXR The Biltmore, Mayfair posted by Hilton Corporate

Permanent
London

Job Description

The Biltmore, Mayfair is set to open in June 2019,after undergoing a multi-million-pound redevelopment, as the first LXR hotel inEurope and Hilton's new luxury collection - LXR Hotels & Resorts.

This luxury hotel, situated on a super primelocation in the heart of Mayfair on Grosvenor Square, will offer 257luxuriously appointed guest rooms as well as 51 highly-curated and beautifullydesigned suites, which will reflect the property's origin as a sophisticatedand elegant London private residence.

The Biltmore, Mayfair will boast new culinaryconcepts headed by internationally-renowned chefs, an all-year round alfrescoterrace, an exclusive cocktail bar and a large gymtech fitness suite. In addition,the hotel will showcase an impressive 500 sqm ballroom and various smallerfunction suites up to 100 guests.

Why join The Biltmore, Mayfair as a Bar Waiter/Waitress?


• It's your world- Your next role could be as a Bar Supervisor or FloorSupervisor, or why not move into a different department like Front Office,Accounts or Human Resources in over 100 different countries


• Personal Development programmes for Team Members,Supervisors and Managers


• Worldwide travel perks - up to 30 nights at discounted rates and 50% F&B discounts


• Industry leading benefits including contributorypension scheme, discounted dental and health cover, and high street discounts


• 28 days holidays including bank holidays(increasing yearly)


• Complimentary meals on duty and uniforms provided

What will it be like to work for LXR Hotels &Resorts?

LXR Hotels & Resorts is Hilton's luxurycollection brand, with each location offering a singular travel experiencenative to its place, history, and tradition. Found in the world's most alluringdestinations, LXR Hotels & Resorts immerse you in truly profound travelexperiences.

The Biltmore, Mayfair will be fit for royalty,well-travelled guests from around the world and senior corporate executives andguests will experience first-class service distinguished by an unrivalledcommitment to personalised attention and luxurious yet locally immersiveexperiences for our guests.

What will I be doing?


• Manage an efficiently operated bar shift that is in accordance with theagreed standards and regulations


• Use every possible opportunity to gain knowledge in all areas of barsupervision


• Ensure all tables receive their drinks and food as requested


• Maintain the cleanliness of all equipment used during shifts


• Maintain cleanliness of the bar and stores to Health, Safety and Hygienestandards at all times


• Show complete awareness of all the drink and food menus and readiness toexplain and recommend food and drink contents


• Comply with Company Health and Safety, and Fire Regulations andprocedures


• Adhere to the Company disciplinary policy when necessary


• Maximise revenue and increase average spend per person throughupselling, high customer service standards, effective training and motivationaltechniques


• Demonstrate a perfect knowledge of all beverages served in the bar, howbeverages are prepared (to recipe) and presented, and how Bar personnel aretrained to possess this knowledge and the application of it


• Meet or exceed the monthly drink profit margin target

What are we looking for?


• A warm personality,attentive and smartly presentable


• An ability to listen andrespond to demanding Guest needs


• Excellent leadership,interpersonal and communication skills


• Accountable andresilient


• Committed to deliveringhigh levels of customer service


• Ability to work underpressure


• Flexibility to respondto a range of different work situations

To apply for this role


• We are looking to fillthis job as soon as possible and aim to come back to you within the next 2weeks. If you are successful, you will be invited for an interview.


• In line with the Asylum and Immigration Act 1996,we do require all applicants to have the eligibility to live and work in theUnited Kingdom. Documentation will be required at interview stage






EOE/AA/Disabled/Veterans

Reference

HOT069QO_13920_en

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