From humble beginnings to London’s most trusted business-class car service in just over forty years, Addison Lee have grown with and for the times.
And yet, so little has changed about us. We still believe that taxis and minicabs can be so much more than just a means to an end – our clients are right to expect extraordinary standards, and by allying the latest technologies with traditional customer service values, we can not only disrupt the industry, we can revolutionise it.
Today, our iconic cars are responsible for getting over 10 million people where they need to go each year in London alone. And with our business expanding every day – across both the UK and worldwide – we will continue to deliver that same executive service consistently, no matter where we are.
About the Role
Working as part of the Logistics and Allocations Team you will assist the department in providing ready to rent vehicles to our customers. These vehicles will need to be in pristine condition in keeping with our brand reputation and will be required to meet all our standard vehicle requirements. This process will need to be as efficient as possible therefore reducing downtime and providing our customers with the best possible vehicles and service we can.
The job is located at our Hayes Offices UB3
This role reports to the Logistics Team Leader
1x role Monday to Friday 9am-5pm
1x role Monday to Friday 7am-3pm
Main Accountabilities Valeting vehicles Conducting vehicle quality checks including cradles, charger cables, wi-fi and damage You will also be responsible for keeping track of vehicle mileage, getting any warning lights investigated and upkeep of service stickers Keeping the company data bases up to date Assigning keys to the Traka system Parking vehicles in adherence with the site plan Communicating with the logistics / allocations team regarding any vehicle defects or damage Car wash / jet wash maintenance Completing external vehicle movements when required by management
About you Ability to work well under pressure, including excellent time management and prioritising skills Holder of a Full UK Drivers License Good Attitude to work and able to build effective relationships with colleagues Excellent attention to detail Willingness to go the extra mile in order to provide an excellent product and service for our customers Strong written and verbal communication
Performance Standards - The jobholder will always: Provide the highest level of confidentiality Be polite, courteous and professional when communicating with clients, potential customers and staff Ensure at every opportunity the services of the company are being promoted and marketed in a courteous and professional manner Make every effort to ensure that customer / staff needs, and expectations are being met.
In return for your efforts, you will receive:
Competitive Salary, £21,000-£22,000 DOE Pension Scheme, Medical & Life Insurance, Wellness Program, Cycle to Work Scheme, 33 days Annual Leave (incl. bank holidays), Additional voluntary benefits via Reward Gateway, support with Professional Training and Qualifications via Apprenticeships, Season Ticket Loans, unlimited tea & coffee on site, discounted cabs and courier services (within London).
Equality and Diversity Information
Addison Lee is an equal opportunities employer and welcomes applications from all sections of the community. In line with our diversity ambitions we would be particularly excited to hear from underrepresented groups to help drive innovation and creativity. Addison Lee recognise and encourage the valuable and enriching contribution that people from all backgrounds and experiences bring to the company and believe that all individuals should be treated on merit and without prejudice. With this in mind, we actively promote equality of opportunity and freedom from discrimination on grounds of age, cultural background, class, disability, ethnicity, gender, sexual orientation, gender reassignment, faith, language, and an individual’s health status. We will strive hard to remove conditions which place individuals at a disadvantage and challenge discrimination.
Addison Lee are a Disability Confident employer, we have made commitments to employ, keep and develop the abilities of disabled staff.
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