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Case Handler posted by Networx

Houghton Le Spring

Job Description

Our Company:

We are an IIP Gold employer who puts our employees FIRST. We are a fast paced and innovative company which focuses on service delivery whilst ensuring that we create a fun environment to work in.

If you feel that you can contribute to a company with a proven track record of providing customer focused solutions which aims to help our customers grow through the provision of an outstanding range of fast and efficient services, then come and join us.

The person we are looking for:

We are looking for a number of Case Handlers to join us initially on a zero hours contract basis, with the possibility of contracted hours being offered in the future. We want someone who has excellent attention to detail and administrative skills, is enthusiastic and can make a difference. We pride ourselves on delivering a high quality service and want team players who are ready to perform. Successful candidates will manage and progress all cases in accordance with service levels in order to drive a service which exceeds the expectations of our clients and supports the delivery of business objectives.

Key Requisites:

Excellent communication skills – verbal and written
A good telephone manner
Administration experience
Exceptional attention to detail skills
Customer service experience
Experience of using various IT systems

What we have to offer you:

Competitive salaries
Holidays increasing with service
Free colleague parties
Big discounts with many retailers
Dress down Friday’s
Free parking
Long service awards
Recognition schemes

Due to the nature of this role, a DBS Disclosure will be requested from the successful candidates.

We reserve the right to close this vacancy once we have found a suitable candidate.



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