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Customer Service Advisor posted by Networx

Competitive basic plus discretionary bonus and benefits

Job Description

The Business Support Advisor will report to the Operations Manager and be responsible for the smooth administration and processing of new business & in life within Close Leasing. Working closely with the management, sales and administrative teams to support with administrative tasks. You will need to have strong attention to detail, work quickly to meet deadlines and be highly disciplined in your approach to administration. Whilst the role is an administrative role it is extremely varied therefore we are looking for someone open to change, flexibility and adaptability.

Key Responsibilities:

Complete In life requests to include calculating & processing settlements on the Alfa lease management system.
Liaise with brokers & customers regarding End of Lease process
Responsible for Bank reconciliations
Raise Sales invoices on SAP
Send Vendor invoices for payment
Issue finance documentation to customers
Set up new & existing brokers
To help support the team with additional tasks as required to maintain the smooth running of the office
Good telephone manner
Scanning & filling of documents
Effectively plan and organise time to maximise productivity and efficiency
You are required to attend training courses as and when requested, for both regulatory and personal development purposes



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