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Delivery Service Assistant job in Glasgow at Dreams

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Delivery Service Assistant at Dreams

Delivery Service Assistant

Dreams Glasgow, Glasgow City Full Time

About dreams:Could you deliver a great night`s sleep?

-With over 35 years` experience and a genuine passion for giving our customers a Great Night`s sleep, we`re Britain`s leading bed specialist.
-We stand by our company values: Everyone`s invited, Dream big, We know our stuff, We care.
-Dreams won the Retail Week Award for Specialty Retailer of the Year 2019/2020

The Role:Now is an exciting time to join Dreams, the UK`s number one specialist bed retailer. Due to our business expanding we are currently looking for a Delivery Service Assistant to join our fantastic team based in Cumbernauld.

Key Responsibilities:
-Maintaining timely communication by phone with our customers to manage expectations
-Map read and / or satellite navigation and provide clear instructions for the driver to locate customers` properties using the best route
-Providing exceptional customer service, by building a rapport and effectively dealing with any customer queries
-Heavy lifting and assembly of products to the customer`s room of choice. This includes mattresses, bedframes and sofa beds, with the support of a Delivery Assistant.
-Assisting with vehicle checks and cleanliness of vehicle

The Person:-Excellent customer interaction skills
-Good work ethic, trustworthy, respectful, conscientious and a good team player
-Have a good knowledge of the local area

What we can offer you:
-Competitive Salary
-Discretionary monthly bonus
-Generous holiday entitlement
-Free onsite parking
-Excellent training and development opportunities
-Opportunities to progress throughout the wider business


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Job ID: 06083513b0ff