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Department Manager job in Cambridge at Urban Outfitters

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Department Manager at Urban Outfitters

Department Manager

Urban Outfitters Cambridge, Cambridgeshire Full Time

Responsibilities

People:

• Recruit, motivate, develop and lead a store team

• Manage all aspects of performance development within the department team (Performance Appraisals, Individual Development Plans, Coaching and Counselling and Disciplinary actions)

• Recognise and develop talented individuals for advancement and growth within the organisation

• Uphold Company standards and act as a positive role model to others

Leadership & Communication:

• Inspire, motivate and encouraging teamwork among the team

• Conduct productive daily meetings to ensure that goals are met

• Effectively delegate projects while at the same time allowing others the creativity to succeed by making their own decisions

• Possess excellent communication skills in both written and verbal form

Managing the Environment:

• Oversee all levels of customer service by setting daily goals and expectations to create a positive store environment

• Exhibit excellent floor presence by training and coaching the store team on customer service, standards, product placement and time management

• Achieve Company-average mystery shop results by uphold the Company’s mystery shop standards

Operations:

• Perform all store-level operational procedures accurately and in a timely fashion, in accordance with all Company policies and procedures

• Achieve the store stock loss goals by overseeing adherence to loss prevention practices

• Assist in upholding Company Health & Safety regulations at all times in order to protect employees and customers against accidents and incidents

Merchandising & Display:

• Manage all aspects of the assigned department in collaboration with the Visual Merchandising Manager with regard to: training, shipment placement, markdowns, transfers, merchandising and store standards

• Understand and interpret current fashion trends in local markets in order to generate creative solutions

• Take an active role in ensuring floor sets for the department are well organised and scheduled appropriately

Commercial Awareness:

• Maximise departmental sales through analytical and creative management of merchandise from receipt to sales

• Utilise Company reports to react to trends and drive business

• Stay abreast of current trends and have a sound knowledge of customer profile by keeping up to date with external influences i.e. media and local community

• Manage stock levels appropriately (taking into consideration the store environment) through the understanding of relevant reports and market trends

• Demonstrate entrepreneurial skills to achieve and exceed store targets

Required Knowledge, Skills & Experience

• Experience in a management role working in a fast paced, high volume fashion retail environment

• Demonstrates strong operational skills

• An understanding of the Urban Outfitters culture and its appeal to the local market

• Ability to drive sales through excellent service, strong visual presentation, and a full understanding of the business

We receive such a high volume of applications, unfortunately we can't reply to everybody. If you haven't heard back from us after 2 weeks, you haven't been successful on this occasion. However, don't let this put you off applying in future, please keep an eye on our career pages.

 

Recommended Skills

  • Merchandising
  • Loss Prevention
  • Visual Merchandising
  • Leadership
  • Creativity
  • Retailing
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Job ID: 0325cbcf066d