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Employee Relations Manager at Bestway Retail

Employee Relations Manager

Bestway Retail Abbey Road Full-Time

We are seeking an Employee Relations Specialist to partner with our business and provide specialist advice and guidance on any people and ER issues.

We are seeking an Employee Relations Specialist to partner with our business and provide specialist advice and guidance on any people and ER issues.

You will manage a number of complex ER cases, providing coaching and guidance to managers, whilst also providing insight on any case trends back into the wider People team.

You will have strong stakeholder management skills, with the ability to advise, guide and influence at varying levels within the business, whilst assessing and advising on any commercial risks.

Your main responsibilities:

  • Provide timely advice and support to line managers on medium-high risk/complexity people ER issues such as: disciplinaries, grievances, appeals, medium to long term absence (up to and including capability dismissals), performance management, whistle-blowing claims, Employment Tribunals, and small claims
  • Support the business in organisational changes that involve individual or collective consultation and may result in redundancy or TUPE
  • Maintain accurate and up to date records of all actions and documentation relating to cases being managed through to conclusion
  • Establish strong working relationships with other teams in the HR Team, in particular HR Business Partners, HR Operations teams as well as business managers to develop an understanding of the business priorities
  • Identify case trends for the Head of HR so that insight is provided to managers, relevant training for line managers is provided and policy recommendations are made
  • Coach line managers, facilitate ER workshops and design/deliver ER training in order to develop ER capability within the organisation
  • Work in partnership with the wider HR Team (Bestway Retail), providing insight on our Policies and Guidelines
  • Support the HRBPs, Assoc HRBPs
  • Work proactively with BPs, and other teams in the HR Department to agree consistent processes and hand offs that provide the business with seamless HR support and advice from initial query through to conclusion

About You

  • Proven experience within an Employee Relations role in a fast-paced environment
  • Experience in organisational change processes, for example redundancy and TUPE consultation
  • Experience of managing medium-high risk ER cases to conclusion
  • Good understanding and application of employment legislation
  • Strong communication and listening skills, being comfortable in coaching, advising and influencing managers dealing with ER issues
  • Ability to assess risks and make fair decisions that meet the needs of the business
  • Strong team player who is confident and self-motivated
  • Excellent interpersonal skills with an ability to quickly develop a rapport and strong working relationships remotely, across all levels, within the wider HR team and business teams.
  • Strong organisational skills able to plan, prioritise and work under pressure with good attention to detail

What next?

If you are looking to launch, or grow, an exciting career in a company that values progression and development! Choose "Apply now" to fill out our short application and submit your CV!


Recommended Skills

  • Active Listening
  • Appeals
  • Attention To Detail
  • Claim Processing
  • Communication
  • Confident And Emotionally Stable
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Job ID: 6894/3990