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Housing Solutions Assistant / Office Administrator at City of Lincoln Council

Housing Solutions Assistant / Office Administrator

City of Lincoln Council Lincoln, Lincolnshire Contractor
£19,728 - £19,782 / year
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Job Title: Housing Solutions Assistant

Location: Lincoln

Salary: £19,728 - £19,782 per annum, pro rata

Job Type: Full Time, Fixed-term Contract (until 01/03/2023)

Closing Date: 28th April 2021

At the Council, they think diversity drives improvement. They are many different people, with different cultures, backgrounds and ideas, but they all share the same passion for providing great service to their community.

A career with them is rewarding in lots of different ways. They are an ambitious authority and their vision for Lincoln is set to transform the city in the coming years.

The Council isn't like any other. It's a hive of talented, innovative, dedicated, high performing staff who are committed to delivering the best possible outcomes for the people they serve in the communities of Lincoln and they recognise that people are their most valuable asset.

The Role:

In this rewarding and challenging role, you will assist with initial enquiries of homelessness, you will advise and assist applicants with all aspects of their housing register application and give information in relation to the allocations policy.

About you:

To fulfil this role, they are looking for an experienced professional with a background in customer service and/or administrative role with working knowledge of choice based lettings and legislation around allocations.

This role can be busy and demanding, therefore it is essential that you have first class organisation skills, including the ability to meet tight deadlines and to also have a flexible approach to working hours.

You'll be public facing so will need excellent communication skills and the ability to handle conflict and adopt a firm but fair approach.

Please click the APPLY button go through the Council Website and fill in the application form for this role.

Candidates with experience of; Housing Support, Administrative Support, Client Services Assistant, Public Sector Administrator, Support Assistant, Customer Support Advisor will also be considered for this role.

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Job ID: LYLC-17