£Competitive + Bonus + Benefits
Vitality is an award winning, dynamic and vibrant financial services provider, with a ground-breaking vision for the future, where individuals are enabled to succeed and are rewarded and recognised for their contribution to our business.
Our CORE PURPOSE is to make people healthier and to enhance and protect their lives. From people to products and processes, we aspire to deliver on our purpose in everything we do.
Our VISION is to be the BEST health insurer in the UK
We are looking for talented individuals who are committed to living our values and delivering an award winning service to our customers.
Overall Job Purpose
The primary purpose of this role is to develop and provide technical management of the Human Resources application.
The job holder will be the domain expert and as such has responsibility for the service overall, working closely with the product supplier, implementation partner and product business owner. The job holder will work with IT Architecture and Infrastructure teams, IT Operational teams and Business teams to ensure optimal use of the service and its continued relevance to the business.
The job holder will be expected to maintain product relevance within our business and drive the use of the application.
The job holder may on occasion be required to provide support to other applications managed by the team.
Delivery and implementation of solutions to meet business needs, working closely with business representatives to understand and document requirements, create technical specifications, configure applications and support test and implementation
Continuous improvement and innovation in respect of the applications supported
Maintenance of the Service Catalogue, design architecture, governance and best practice documentation and support processes.
Daily monitoring and reporting.
Responsibility for service issues and management as the UK SME; security, capacity, patching etc. with a tie in to service desk, incident management and associated technical teams
Provide technical and business advice through training, knowledge sharing and service promotion.
Driving personal development and keeping abreast of product and industry developments
Work with Geographically dispersed specialist teams.
Extensive relevant experience working in relevant disciplines
An inquisitive and engaging personality that looks to innovate and continuously improve to deliver the best possible experience to the customer
Ability to prioritise and work under pressure while taking ownership of issues
Experience of working across technology disciplines in order to deliver the best outcomes
Ability to work standalone or as part of a team
Experience working in a project environment with strict deadlines.
Understanding of ITIL processes – Incident, problem and change and a good knowledge of IT Operations
Flexible and reactive
Knowledge and/or experience with human resource and payroll systems, terminology, and best practices
Knowledge and/or experience with system administration
Knowledge and/or experience with complementary systems such as identity management
Knowledge and/or experience with performing audits and access reviews
Familiarity with SAP SuccessFactors
Familiarity with Service-Now
Working for Vitality, you'll experience an exciting mix of creativity and innovation, within a framework of challenging objectives and a passion for delivering the best. We think work should be fun and sociable, and we want our people to get the most out of every day.
Our people are chosen for their skills, knowledge, enthusiasm and attitude but above all, their belief that anything can be achieved.