We have a fantastic opportunity for an Implementation Consultant to join our Human Capital Management (HCM) post-sales Professional Services team. This position is predominantly field-based though there will be a requirement to work in either of our Manchester, Wigan, Leeds or Stockton-on-Tees offices twice a week.
Our Professional Services Team provides training and consultancy to users of the IRIS payroll and IRIS HR systems. This role is important as you’ll be responsible for delivering high-quality product training and consultancy services to new customers once they have purchased our products.
What will you be doing?
In this position your day-to-day tasks will typically involve the following:
Becoming fully conversant with IRIS Payroll and IRIS HR software Maintaining a high standard of Payroll and HR knowledge Delivering prepared and bespoke sessions to customers at their premises Delivering remote training/consultancy sessions on a one-to-one basis Preparing training documentation and related administrative tasks Providing internal training as and when required Assisting the Support Team as and when required Promoting the IRIS brand in a friendly, professional manner.
What skills and experience do you need to have?
This is a great opportunity for an internal candidate currently working in one of our Support roles or an external candidate employed in a Software Trainer position.
It's essential you have the following:
Proven track record in software application training Experience and sound knowledge of Payroll and HR Legislation An understanding of Automatic Enrolment legislation Strong Technical Skills
While not essential, having a Payroll qualification or knowledge of our Payroll software is advantageous.
Who are we?
IRIS Software Group is the UK's largest provider of business-critical software and services to the UK accountancy and payroll sectors. Our solutions are delivered as a choice of integrated on-premise software and cloud-based applications. We serve over 21,000 Accountancy Practices and more than 80,000 SMEs, corporates, and payroll bureaus across a wide range of industry sectors.
Why you should apply...
At IRIS, we believe in creating a culture of engagement and reward to develop employee potential and offer long-term career success. To help with that, we offer the following:
Generous holiday allowance Private medical healthcare Life assurance Pension Competitive salary and bonus scheme Additional benefits, such as Bike to Work, Childcare Vouchers and discount schemes.
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