Davies Private Clients division is regarded as one of the very best High and Mid Net Worth Loss Adjusting division in the UK acting for many Insurers and Brokers as their adjuster of choice.
Customer service is what drives us with the customer and client sitting at the heart of what we do. We offer a bespoke service tailored to suit individual client needs.
To carry out the adjustment of High Net Worth, Major Loss and other complex claims including escape of oil.
Duties and responsibilities:
To handle claims in line with company requirements and particularly the demanding service standards of M&CLU clients To ensure key performance indicator targets are reached and maintained To actively progress and control all cases Understand and effectively implement Company systems and procedures Understand Individual client requirements Ensure technical accuracy of the highest standard Produce high quality personalised outgoing correspondence Handle customers effectively and fairly in line with HNW insurers requirements Be flexible at all times and able to accommodate demanding appointment schedules Action all work in line with company and client requirements Build effective relationships with clients, brokers and others Communicate regularly with all interested parties Produce reports of highest quality
All Staff are expected to carry out any reasonable instruction given by their senior manager, in line with business requirements
Skills & Experience
Required to have previous experience within a similar role Top quality interpersonal skills Ability to work in a fast paced and changing environment Dependability and persistence are essential Proven track record of general property adjusting and HNW Experience of major losses is essential Completely flexible approach and adaptable to changing priorities Accustomed to working under pressure in a fast pace, demanding environment Full, clean driving license required ACII and ACILA qualifications preferable but not absolutely necessary.
Are you a Davies Person?
All Davies Group employees need to be able to demonstrate our Big IDEA, Inspire, Deliver, Empower and Aspire. It is essential all employees embed these behaviours in line with their job role.
Email me jobs like these
We'll send jobs matching these to
If you click this button, we will send daily emails featuring similar jobs (Insurance - Central london).