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MCL Adjuster - London and South East posted by Networx

Central London / West End

Job Description

Davies Private Clients division is regarded as one of the very best High and Mid Net Worth Loss Adjusting division in the UK acting for many Insurers and Brokers as their adjuster of choice.

Customer service is what drives us with the customer and client sitting at the heart of what we do. We offer a bespoke service tailored to suit individual client needs.

Job purpose:

To carry out the adjustment of High Net Worth, Major Loss and other complex claims including escape of oil.

Duties and responsibilities:

To handle claims in line with company requirements and particularly the demanding service standards of M&CLU clients
To ensure key performance indicator targets are reached and maintained
To actively progress and control all cases
Understand and effectively implement Company systems and procedures
Understand Individual client requirements
Ensure technical accuracy of the highest standard
Produce high quality personalised outgoing correspondence
Handle customers effectively and fairly in line with HNW insurers requirements
Be flexible at all times and able to accommodate demanding appointment schedules
Action all work in line with company and client requirements
Build effective relationships with clients, brokers and others
Communicate regularly with all interested parties
Produce reports of highest quality

All Staff are expected to carry out any reasonable instruction given by their senior manager, in line with business requirements

Skills & Experience

Required to have previous experience within a similar role
Top quality interpersonal skills
Ability to work in a fast paced and changing environment
Dependability and persistence are essential
Proven track record of general property adjusting and HNW
Experience of major losses is essential
Completely flexible approach and adaptable to changing priorities
Accustomed to working under pressure in a fast pace, demanding environment
Full, clean driving license required
ACII and ACILA qualifications preferable but not absolutely necessary.

Are you a Davies Person?

All Davies Group employees need to be able to demonstrate our Big IDEA, Inspire, Deliver, Empower and Aspire. It is essential all employees embed these behaviours in line with their job role.



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