As a business, Hermes is driven by our four values of Do the right thing, Dare to be different, Strive for more and Be Customer Obsessed. We run our business by these values and they are reflected in all of our roles.
Our Outbound Process (Night Shift Warehouse) Supervisor is a key role working with our Night Shift Manager to ensure the smooth running of the Night operation in our Hemel Hempstead Depot where you will lead teams of Night Loaders, Sorters and Drivers in processing parcels delivered from client sites in to smaller geographic areas to be delivered to the final customer.
About the Role:
You’ll be joining our business as a key member of the Depot Management team. Working under the Outbound Process (Night Shift) Manager, you will support your Depot by providing strong man-management to all front line staff on your shift. You will supervise a mixed team of contracted and agency staff across our busy night shifts. The Night Shift is key to our business as it is when we receive parcels and items from our clients. To ensure that we can hit the Targets and Service Level Agreements in place we need great Supervisors and Managers. We need Professionals who can motivate, manage and where necessary discipline a diverse workforce to get the best out of them. You will also talent manage and develop your team so that as promotion and more senior roles become available you have the talent to build your team.
You will be responsible for motivating your staff, problem solving on a day to day basis and operationally.
Our Outbound Process (Night Shift Warehouse) Supervisor position is for someone who understands how to motivate staff and can efficiently prioritise pressing needs, where there isn’t an obvious solution. Lateral and original thinking would be a benefit as would logistics experience but we are open to experience gained in other related fields. You must be able to work collaboratively and take the lead on projects amongst your peers.
Our Night Shift Warehouse Supervisor is a Nights based role and shift start times vary.
Manage a team of up to 50 direct reports providing leadership and direction for the shift
Develop and train reports and ensure SLA’s are hit for the Night shift
Ensure compliance with all site HSES rules and regulations
Process BI and MI reports based on work output of Drivers and Loaders
Manage individual project priorities, deadlines and deliverables.
Essential skills and experience required:
Management experience of leading and managing a team
Experience of managing teams in a fast-paced logistics environment is a definite advantage
Must be able to work on own initiative in a pressurised environment to tight deadlines
PC Literate with a working knowledge of Microsoft office
An understanding of Transport regulations ideally
Good communicator and able to liaise at all levels
Flexible approach to work to meet business requirements
What we can offer you:
We can offer you a competitive salary, bonus, 26 days annual leave plus bank holidays, 3% contribution into your pension, life assurance and income protection. On top of this, we offer a great range of flexible benefits that aim to provide something for everyone, so whether you want shopping vouchers, insurance or healthcare we’ve got you covered.
This role offers fantastic opportunities for you to climb the career ladder into managerial roles within both the function and wider business. At Hermes, we don’t just accept difference — we celebrate it, we support it, we thrive on it and are proud to be an equal opportunities employer.
If you are ready to develop your career in an empowering, growing yet supportive business then why not join us? Clicking apply is the first step to ‘Being the Me in Hermes’!
- Business Requirements
- Logistics Operations