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Nurse Advisor job in Royal Tunbridge Wells at Axa

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Nurse Advisor at Axa

Nurse Advisor

Axa Royal Tunbridge Wells, Kent Full Time

At AXA Health, we’re looking for a registered nurse to join our medical information helpline service, Health at Hand, on a 6-month fixed term contract. This role is predominantly home based with occasional travel to our Tunbridge Wells office approximately once or twice per month.

You’ll work a 4-week rota which includes some evenings, nights and weekends and this will remain fixed so you can plan around your hours. Day shifts typically range between the hours of 8am – 9pm in the evening with night shifts typically starting at 8.30pm. A shift allowance is provided on top of your salary to account for any unsociable hours you work.

Your responsibilities will include:

◦ Providing empathetic guidance and support on a broad range of health-related issues; general health and wellbeing, pregnancy, treatments and chronic conditions to members and their families both over the phone and through our online system

◦ Maintaining our Health at Hand helplines by supporting callers with relevant information on a 24-hour, 365 day per year basis

◦ Building and maintaining strong relationships with internal and external stakeholders

◦ Taking an active interest in your team, department and wider business targets to understand how you can personally contribute to achieve these

◦ Acting as a clinical expert and role model to provide specialist knowledge and assistance

◦ Taking ownership and continuously developing your professional skills, including enhancement of your clinical knowledge

◦ Registered General Nurse (RGN)

◦ Additional qualification in Midwifery or Mental Health is an advantage but not essential

◦ Current registration with Nursing Midwifery Council(NMC).

◦ Substantive post registration clinical experience

◦ Excellent written and verbal skills

◦ Negotiation skills

◦ Ability to build strong working relationships

◦ IT skills – Use of internal IT systems required

With a presence in over 60 countries, and 165,000 employees serving the needs of 107 million customers, AXA is big.

But never too big to care for every single person who works here. So when you join us, we promise to put our collective might behind you and your career.

You’ll work in an open and supportive environment where you’ll be developed, challenged and encouraged to move around to achieve even bigger and better things – nationally and internationally. You’ll learn directly from senior leaders, from the best in our business. And you’ll enjoy real responsibility, really early on.

Every large company today talks about supporting diversity and inclusion. But at AXA UK, these values form an integral part of everything we do. For us, it’s about bringing together the best talent, helping people to realise their full potential by being 100% themselves at work and delivering outstanding service to everyone – regardless of difference.

AXA Health is the UK healthcare specialist for the AXA Group.

Whatever our customers’ health goals, we help them get there. That could be getting someone physio for an injury that’s holding them back, or finding them the right specialist to take their treatment forward.

Our team are experts in their fields: from experienced cancer nurses to pioneering data analysts; from our highly respected customer service team to our wide-ranging in-house team of clinicians. We all work together to be the best we can be.

One of the best things about joining AXA is our rewards package. At AXA UK, we’re appreciative of the people who work for us and our rewards package is reviewed regularly to reflect that. You can expect to receive:

  • Generous contribution-based pension scheme (company pays up to 12%)
  • 24/7 mental wellbeing support (through Thrive app)
  • Dedicated financial support (through AXA-paid Nudge)
  • Discounted shopping vouchers scheme
  • Free LinkedIn Learning access
  • Excellent AXA discounts (car insurance, house insurance, private medical cover)
  • At AXA, we want to become one of the most inspiring companies to work for and to achieve this ambition, we need the best talent to come and work for us. We look for candidates with the right skills and values to join us and selection is based on a fair and equal process. We’re proud to be committed to equal opportunities and welcome applications from all backgrounds. As a financial services company, all successful candidates will be subject to preemployment checks, so we can ensure regulatory compliance.

     

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    Job ID: 0d3e947693e7