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Patient Advisor - Bath/Swindon posted by Optical Express

Full Time

Job Description

Patient Advisor - Bath/Swindon
Job Location UK-Bath | UK-Swindon

Job ID

Permanent Full-Time

Job Category


Job Title - Patient Advisor

Location - Split between Swindon and Bath

Hours - 40

Competitive salary, bonus & benefits, full training will be given

As the UK's complete eye care provider, Optical Express has been providing first class care to our patients for almost 30 years. The range of solutions we offer, from life-changing lens and laser eye surgery to designer spectacles, contact lenses and sunglasses, ensures that we have the expertise to provide the very best results.

Key Responsibilities and Accountabilities

It's our Patient Advisor's role to make our patients feel like a superstar from the moment they enter our clinics by establishing relationships and offering life-changing vision solutions.

Our Patient Advisors are the Senior Sales Advisors in our clinics. They are the face of Optical Express as they are often the first person the patient interacts with. Every day will bring something new, but your day to day role will involve:
* Using your customer service and influencing skills to advise potential patients on the most suitable eye care solution
* Building relationships with patients and ensuring regular communication before and after treatment
* Maximising conversion opportunities
* Maintaining an up-to-date knowledge on all products
* Accurately maintaining customer records
* Creating sales opportunities and delivering on challenging, but attainable, targets

Minimum Requirements

Are you our ideal candidate? The answer is yes if you:
* Have heaps of passion for providing world-class customer service
* Possess strong organisational skills
* Can communicate clearly and articulately with a diverse range of people
* Like to look presentable and well maintained
* Are motivated and driven to succeed

A career at Optical Express is fulfilling, fun and rewarding. As an employee you can benefit from the following:
* Competitive salary
* Free and discounted optical products/procedures
* Modern working environment with superb technology support
* Genuine investment in your training and career progression

If you believe you have the right skills and attributes for this role, we'd love to hear from you.

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