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Product Content Writer at eClerx

Product Content Writer

eClerx London, Greater London Contractor
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Product Content Writer

LOCATION:        London, UK

TYPE:                 Contracted 

DEPARTMENT:  Digital

Role Description
We are seeking an experienced candidate to help launch and drive awareness of eClerx products to drive adoption. This role will partner with our product, sales, design, and broader marketing teams to help us build out the Product marketing foundation at eClerx —from developing messaging and positioning, telling our customers’ stories, and architecting marketing campaigns.

We Value

  • If you are a great writer, able to take complex (sometimes technical) topics and distill them into concise, persuasive messaging
  • If you are a Storyteller and have an innate sense of how to create content that resonates, how to get it in front of people, and how to encourage them to engage with it
  • If your default is to figure out how to solve a problem, not why it can’t be done
  • If you bring something unique and awesome to the team. You are proud of who you are.

Position Responsibilities

  • Developing product messaging that differentiates and or contextualizes new solutions from others in the market. The messaging must work with our internal teams as well as the external market, in a seamless and additive way
  • Assisting the marketing and sales functions in creating an asset or solution-related content such as case studies, videos, website copy, and blog posts and other assets
  • Maintaining and manage competitive intelligence and comparisons by working with cross-functional stakeholders and executing self-lead research
  • Developing and implementing promotional activities such as product launches, as part of a coordinated, go to market activation
  • Gaining insight into customer use of current products, untapped opportunities, and buyer personas
  • Work with the broader marketing and Sales/GTM team to launch campaigns that span web, community, social, email, ads, and other marketing channels for the US and UK

Required Skill Set/Expertise

  • Strong writer, meaning you avoid enterprise jargon and write with the customer in mind
  • Passion for learning new products and industries—unafraid to dive into the nitty-gritty technical details
  • Product marketing or a related role experience
  • Excellent communication skills and success in matrixed organizations
  • Experience in project managing and coordinating cross-functional initiatives
  • Data-driven in how you approach and measure your work
  • Willing to roll up your sleeves and get scrappy—we are a startup team within an established firm

About eClerx Digital 

eClerx Digital is a division of eClerx Services Ltd which provides business process management, analytics, and automation services to Fortune 2000 enterprises, including some of the world's leading companies across financial services, cable & telecom, retail, fashion, media & entertainment, manufacturing, travel & leisure, software, and high-tech. Incorporated in 2000, eClerx is one of India's leading process management and data analytics companies and is today traded on both the Bombay and National Stock Exchanges of India. eClerx employs 11000+ people across its global sites in the US, UK, Italy, Germany, and Singapore, along with its delivery centers in India and Thailand. For more information, visit 1619872383

eClerx Digital powers the leading global brand's digital channels with our four key solutions:

  • Creative focuses on large scale post-production up to cutting edge CGI; we provide creative production services to support all ATL & BTL creative assets managed through our FLUiiD4 marketing workflow solution
  • Commerce & Campaigns focus on our clients’ omnichannel digital operations, including web operations, conversion rate optimization, site merchandising & eCommerce operations, campaign operations, and system re-platforming
  • Analytics, Insights & Reporting focuses on the full spectrum of data analysis from the web and social analytics to more advanced predictive analytics and big data all underpinned by a strong business intelligence and visualization team
  • Data Management focuses on all facets of data acquisition, integration, normalization, and quality across all data sets (customer, product, supplier, partner, sales, transactional, etc.), as well as Master Data Management and data governance/stewardship 

eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

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Job ID: 5462032