Job Title : Sample Registration Assistant
Job Type: Permanent
Hours : 37 hours per week
Job Location : Ellesmere Port/Conwy - ( First 9 months based in Conwy for training)
Salary: £8.91 per hour -
Travel - £166 per month for travel from Ellesmere Port to Conwy
As a Sample Registration Assistant, you’ll be responsible for registering samples received from customers into the Lab system. You will ensure all data is inputted into the system in an accurate and timely manner in order for the laboratory to carry out the analysis, compliant with customer and UKAS requirements.
Key Accountabilities:- Working as part of a team to register all samples which arrive on site on the day of receipt. To adhere to customer requests and process all samples in accordance with these requests ensuring support is provided to the customer where needed. To contact the customer if information is missing e.g. e-mail address for the report to be issued. To check that all paperwork associated with the samples is correct. Any non-conformity or deviation must be actioned and communicated to the techservices/account managers. To print labels for samples with unique Labware label system to be despatched to the customer. Distribute sample information to the appropriate departments as and when required e.g. informing the German team of samples received for processing. There will be times where alternative tasks will be required, but as and when needed, these will be explained and shown.
Qualifications The job holder must be educated to at least GCSE level in, however experience in touch typing would be advantageous. Ideally the job holder will have some data inputting experience. Good organisational skills and a responsible attitude are essential. Previous customer service experience is beneficial along with good telephone manner and the ability to effectively communicate over the telephone, face to face and via email. A familiarity with computers is essential including use of Microsoft office packages. The job holder needs to be competent with written and spoken English.
APPLY NOW for full consideration, you can be sure that your application will be treated confidentially and impartially, and you will always receive an update within 10 business days.
- Customer Service
- Microsoft Office
- Team Working