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Service Manager at NFP People Limited

Service Manager

NFP People Limited Norwich, Norfolk Full-Time
£33,000/ year
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Service Manager

An exciting opportunity for pro-active leader with experience of working in a social care environment, preferably in a turnaround setting.

Position: Service Manager
Location: Norwich
Salary: c£33,000 per annum
Hours: Full time (40 per hour week), permanent
Benefits: 25 days annual leave bank holidays pro rata, benefits scheme offering discounts and cashback at high street shops and major supermarkets, gyms etc., Free confidential access to 24hr assistance program for counselling, advice and support

About the role:

As one of the most important roles within the organisation, you be responsible for setting the culture of your service and ensuring that everyone within it lives and breathes our organisational values.

As Service Manager you will need to be a leader as well as a Manager and inspire and motivate your staff by your words, actions and behaviours every single day. You will put needs of the people we support and their interests first so that everything you do is to help them achieve their hopes, dreams and aspirations.

You will be the organisation's representative and the first point of contact for families, local organisations and commissioners. Our client's collective reputation depends on how well you do your job and how your service achieves its objectives and outcomes for those supported.

Some of the Service Manager's key responsibilities will include:

* Overseeing the provision of high-quality care by participating, observing and sharing experience.
* Lead and manage an empowered, engaged, motivated and highly effective care team.
* Ensure employees rotas are cost effective and are appropriate for the needs of the people our client supports.
* Manage annual and other inspections.
* Development of the service to create an aligned care pathway in Norfolk.

About you:

You will be an experienced leader of teams within a health and social care setting and have a relevant Health & Social Care qualification NVQ Level 5 or above. Proven experience of creating and developing teams of care workers is essential. The role is a focused development of service and staff role and offers an opportunity to develop the care pathways across the range of services Swanton Care provide in the local area.

As a Service Manager, you will need to be caring, energetic and have strong organisational skills in order to fulfil this role. Knowledge of managing within complex mental health and learning difficulties will be a distinct advantage.

We very much welcome previous experience working as: Locality Manager, Service Manager, Assistant Service Manager, Service Leader, Home Manager, Deputy Manager.

Locality Manager, Service Manager, Assistant Service Manager, Service Leader, Home Manager, Deputy Manager

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Job ID: 1964